Browse Legal rules for account access
Our Legal terms explain who may access the account flow, how we verify account details, and why eligibility depends on local law. You must provide accurate account information and complete any phone verification requested before account access is enabled. Wallet records can include DANA, OVO, GoPay,
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QRIS, bank transfer or virtual account references so we can match a transaction to your account. A receipt or status check may be requested when a wallet entry does not match. We may pause an account while reviewing access, identity details or a payment record, and
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we will use the policy contact path for follow-up. The same terms apply when you reach the lobby from a mobile browser in Jakarta or from a desktop connection elsewhere in Indonesia. Read the current Legal wording before you open an account; where local law permits,
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we provide access only after the required account steps are complete.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.